CoronaVirus in Dubai: DED guidelines for Shopping Malls

Dubai Economic Department has issued detailed guidelines and protocols for the opening of shopping malls as CoronaVirus lock-down restrictions are easing.

DED post Coronavirus Guidelines for Shopping Malls in Dubai:

Operating hours and occupancy: 

• Malls in Dubai would open for 10 hours per day and could not go over 30 per cent occupancy.
• A visitor could only stay for a maximum of three hours.

Safety procedures at entry, exit points and inside the malls: 

• Thermal scanners or camera would be installed at malls.
• Malls are asked to have electronic doors, instead of manual ones, with separate entry and exit points.
• Everyone entering the mall including staff, visitors and contractors, would go through a temperature scanning and health check.
• All mall entry points had to be open to ensure crowding did not take place as visitors went through a health check at entry points.
• Elderly and children between three to 12 would not be allowed to enter.
• Valet services would also not be provided.
• Hand sanitisers would be provided and everyone has to wear face masks – non-compliance of face masks will result in denial of entry.
• Malls should have isolation rooms, in the event that a potential positive case is found.
• Trial rooms would have strict santisation procedures, after each use.
• Cleaning team also needs to be fully staffed, with toilets being sanitised after each use.
• High-touch points also need to be cleaned frequently.

 

Safety procedures for Gold, Jewelry and Personal Care items:

• No trial will be available for personal care items.
• Gold and jewelry items also have strict sanitisation protocols.

Social Distancing inside the malls:

• Social distancing also needs to be practiced by everyone at the mall.
• Elevator should not be filled for more than 30 per cent of capacity. However, this is not applicable if all occupants belong to same family.
• The 30 per cent limit needs to be adhered across spaces within the establishments – stores, restaurants or hallways.
• Tables for dine-in also need to be kept at least six feet apart.
• Parking space would also be closed to ensure only 25 per cent space is provided.

 

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