RTA Smart Taxi, an app to call a cab in Dubai

RTA Smart Taxi is an app to call a cab in Dubai. This smart initiative will cover nearly 9,000 taxis in Dubai, including 495 cabs from the fleet of Hala Taxi.

Passengers have to just download the app and enter their telephone number, and the nearest taxi in the area will arrive at the required location.

The system is fully automated and linked to the booking and dispatch system of the Roads and Transport Authority (RTA) and the passenger can track the movement of the cab until its arrival.

Users can assess the performance of the cabbie, enabling the RTA to obtain direct feedback. At the end of the trip, the user is provided with a simple five-point template to assess the performance of the driver.

RTA Smart Taxi app includes memory. Details and dates of earlier bookings made by the customer remain stored and the customer can select one from the history of bookings. It can identify the location of the passenger without the address details having to be keyed in. This will benefit tourists as well as those whose vehicles have broken down. It will also allows people to book a taxi in advance at any time or date.

RTA Smart Taxi app is available for both Android and iPhones. Smartphone users can download the app by entering ‘RTA Smart Taxi’ in the Apple Store for iPhones and ‘Dubai Smart Taxi’ in the Play Store for Samsung Galaxy phones.