As reported earlier, Dubai has launched a new visa system, called the UAE Vision System, which allows residents to apply and renew visas directly through typing centers without the need of visiting the General Directorate of Residency and Foreigners Affairs (GDRFA).
One such typing center, the ID Card Centre, located in Deira, has launched 800 IDCARD (800 432273) hotline to provide information about this new visa system. The hotline is available in Arabic, English, Hindi, and Malayalam, and allows customers to schedule the pickup and delivery of their visa-related documents through Zajel courier at a convenient location.
The transactions include applying for visa, renewing residency, applying for new residency, and visa cancellation, in addition to any other related services.
The other related services the centre offers range from documentation for medical tests, attestation, legal translation, and wages protection system (WPS).
To be accredited by the GDRFA, the typing centers need to have a space of at least 1500 square meters, a token system, security and camera systems and a waiting area.
Visa applicants are urged to provide accurate contact information to typing centers. Those who apply for visit visa-related transactions will have it sent to their email and those applying for residency visa service will have it sent to them via Zajel courier service.
Zajel counters will be available at all approved typing centers. Those applying for residency visas can hand over their passport to the counter after the application process is complete. The Zajel courier service will deliver the customer’s passport once the visa is issued and stamped.