Dubai Economic Department has issued detailed guidelines and protocols for the opening of shopping malls as CoronaVirus lock-down restrictions are easing.
DED post Coronavirus Guidelines for Shopping Malls in Dubai:
Operating hours and occupancy:
- Malls in Dubai would open for 10 hours per day and could not go over 30 per cent occupancy.
- A visitor could only stay for a maximum of three hours.
Safety procedures at entry, exit points and inside the malls:
- Thermal scanners or camera would be installed at malls.
- Malls are asked to have electronic doors, instead of manual ones, with separate entry and exit points.
- Everyone entering the mall including staff, visitors and contractors, would go through a temperature scanning and health check.
- All mall entry points had to be open to ensure crowding did not take place as visitors went through a health check at entry points.
- Elderly and children between three to 12 would not be allowed to enter.
- Valet services would also not be provided.
- Hand sanitisers would be provided and everyone has to wear face masks – non-compliance of face masks will result in denial of entry.
- Malls should have isolation rooms, in the event that a potential positive case is found.
- Trial rooms would have strict santisation procedures, after each use.
- Cleaning team also needs to be fully staffed, with toilets being sanitised after each use.
- High-touch points also need to be cleaned frequently.
Safety procedures for Gold, Jewelry and Personal Care items:
- No trial will be available for personal care items.
- Gold and jewelry items also have strict sanitisation protocols.
Social Distancing inside the malls:
- Social distancing also needs to be practiced by everyone at the mall.
- Elevator should not be filled for more than 30 per cent of capacity. However, this is not applicable if all occupants belong to same family.
- The 30 per cent limit needs to be adhered across spaces within the establishments – stores, restaurants or hallways.
- Tables for dine-in also need to be kept at least six feet apart.
- Parking space would also be closed to ensure only 25 per cent space is provided.
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